Refund Policy

At Dream Reflection Media Pvt Ltd, we are committed to ensuring customer satisfaction. If you are not satisfied with our services, we’re here to help!

Refund Eligibility

We offer a full refund for payments made through credit card or any other payment method within 7 days of your initial purchase. To be eligible for a refund, the following conditions must be met:

• The refund request must be made within 7 days from the date of payment.
• The payment was made directly to Dream Reflection Media Pvt Ltd through valid payment methods (credit card, debit card, or other accepted payment options).
• The services have not been fully rendered or completed, or in the case of digital goods, they have not been downloaded or used beyond the initial engagement.

How to Request a Refund

To request a refund, please contact our support team at online@dreamreflectionmedia.com within the 7-day period. Kindly include the following information in your request:

• Full Name
• Order or Invoice Number
• Reason for the refund request

Our team will review your request and respond within 5 business days.

Refund Process

• If your refund request is approved, the refund will be processed back to your original method of payment (credit card or other payment method).
• The processing time for the refund will vary based on your financial institution but may take 7 to 10 business days to appear in your account

Non-Refundable Items

Certain services or digital products may not be eligible for a refund once delivered or utilized. This includes but is not limited to:

• Custom projects that have been fully completed and approved.
• Any downloadable or digital products that have been accessed or used beyond initial access.

Contact Us

If you have any questions about our refund policy, please contact us at online@dreamreflectionmedia.com